Politique d’expédition

SHIPPING POLICY

Shipping by Our Partners

Our products are shipped directly by our qualified supplier partners from various international warehouses. This allows us to offer high-quality items at competitive prices.


Processing Times

  • Order processing: 1–3 business days

  • Preparation and dispatch: 3–7 business days Please note that processing times may be extended during international holidays or peak logistics periods.


Estimated Delivery Times

  • Canada: 12–25 business days

  • United States: 10–20 business days

  • Europe: 15–30 business days

  • Africa: 20–35 business days

  • Brazil: 25–40 business days

  • Other destinations: 20–35 business days

Delivery times are approximate and may vary depending on the final destination, customs procedures, and seasonal demand. During international holidays, please allow an additional 5–10 business days.


Shipping Fees

  • Automatically calculated at checkout

  • Based on weight, dimensions, and destination

  • Free shipping may be available on select orders (see conditions at checkout)


Order Tracking

  • A tracking number will be sent via email once your item has shipped

  • You can track your order through the carrier or on our tracking page

  • Tracking may take 24–72 hours to activate after dispatch


Customs Duties & Taxes

  • Import duties, taxes, and other government fees are the responsibility of the recipient

  • These charges vary by country and order value

  • We are not responsible for delays caused by customs clearance procedures


Potential Delays

  • International holidays

  • Enhanced customs inspections

  • Severe weather conditions

  • High demand during peak seasons


Contact

For any questions regarding your shipment, please reach out to us using the contact form available on our website. Our team monitors every order closely in collaboration with our logistics partners to ensure reliable delivery.